Privacy Policy

Personal information, or personal data, refers to any information about an individual from which that person can be identified. It does not refer to anonymous data. Anonymous data is information where any personal identifiers have been removed. There are “special categories” of more sensitive personal data which require a higher level of protection.

Information you give us.

When you shop with us at www.sassypeanut.com we ask for, and collect, personal information such as your name, billing and delivery address, telephone number, email address, items ordered and payment details. We also store passwords for any accounts that are created. Your email address is requested when you sign up to receive our email newsletter.

Information we collect about you or receive from other sources.

We may also collect, and third-party providers of advertisements may also collect, information regarding your visit to www.sassypeanut.com. This may include where you are geographically, how you were referred to us (e.g. search engines or email marketing), your browser and device type, the pages you viewed and duration of your visit and any search terms used.

This information may be collected even if you do not register an account with us.

We use this information to make your shopping experience as easy and enjoyable as possible.

• To process your order including delivery, payment and returns and manage your account;
• Online account holders require an email address and password to access their account;
• To send you special offers and promotions that may be of interest if you have consented for us to do so or we believe may be of interest to you. You may opt-out of receiving these messages at any time;
• To allow you to participate in interactive features of our site;
• To personalise your repeat visits to our site;
• To enable third parties to carry out technical, logistical or other functions on our behalf. For example, our Courier Service has selected access to your details for delivery purposes only;
• To verify your identity; or
• To assist in the detection and prevention of fraud or abuses of our site.
• Any information we collect about customers’ browsing and buying habits is used for statistical analysis and to continuously improve the Sassy Peanut website and the products and services offered to our customers.
• Where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

We contact you to update you about exciting new product launches, store openings, sales and offers which are exclusive to our Contact List. You can opt out of marketing emails at any time – see below for more details.

We will contact you by email to notify you of updates to your order.

If successful when entering any of our competitions or prize draws we will contact you by email to notify you.

We will contact you by telephone if there is a problem with your order or if we need to get in touch regarding a refund.

For items being delivered by our courier, the courier company will send you an email or a text message with a delivery update if you provided a valid phone number and email address when you placed the order. For furniture, or bulky items, you may be contacted to book a delivery date.

If you purchase an item in one of our stores and consent to an electronic receipt this will be sent via email.

Where you contact us via social media to make an enquiry, we will respond via the email you have provided when you placed your order.

We do not transfer your information to anyone for marketing purposes without your consent. However, it may be necessary for us to share your personal information with third parties in the following circumstances:

We will retain your personal information no longer than is necessary for the purpose we obtained it for thereby reducing the risk that it will become inaccurate, out of date or irrelevant. Information that is no longer needed will be securely deleted. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 6 years.

If you fail to provide certain information when requested:

We may not be able to fulfil your orders or perform other aspects of any contract we have entered into with you;

We may be prevented from complying with our legal obligations; or

You may not be able to participate in the interactive aspects of our site.

Informing us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Change of purpose
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent where this is required or permitted by law.

International transfers
To deliver products and services to you, it is sometimes necessary for us to share your personal information outside of the European Economic Area, usually when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws. If this happens, we will ensure that the transfer will be compliant with data protection law and your personal information will be kept secure.

Right of access – You have the right to obtain confirmation that your data is being processed and request access to your personal data. You can make a request by email to info@sassypeanut.com, or in writing to using the address set out below:

In the first instance we will provide a copy of the information free of charge. However, we may charge a reasonable administration fee when a request is manifestly unfounded or excessive or to comply with requests for further copies of the same information although this does not mean that we will charge for all subsequent access requests.

We will without delay and within 1 month of your request (subject to extensions in some cases):

Confirm what personal data we hold about you;

Provide a copy of the data in commonly used electronic format if the request is made electronically; and

Provide any supporting explanatory materials.

We can extend the time to respond by a further two months where requests are complex or numerous. If this is the case, we will inform you of this within one month of the receipt of the request and explain why the extension is necessary. Where requests are obviously unfounded or excessive we can refuse to respond. In such cases, we will, within 1 month, explain why and will inform you of your right to complain to our Supervisory Authority and to pursue a legal remedy.
Data portability – in addition to your access right you can require us to provide a copy of your information that we hold in a commonly used machine-readable format.

Rights of Rectification and Erasure (the right to be forgotten) You may ask us to correct or remove information you think is inaccurate or no longer necessary.

Right to withdraw consent or restrict processing

Processing for marketing purposes – You may object, at any time, to the processing of your personal data for direct marketing purposes. When you register and every time we get in touch with you, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any e-mail we send you will contain an easy automated opt-out.

Processing for our legitimate interest – You can object to any processing which is for our legitimate interests or those of a third party in which case, the processing must stop, unless there are compelling legitimate grounds for the processing which override your rights, or where the processing is necessary in relation to legal action.

You can raise an objection, withdraw consent or restrict processing by email to info@sassypeanut.com, or in writing the address set out below.
Right to Complain – If you have any concerns with how we keep and use your information please contact us using the contact details set out below.

All customers have the choice to refine or opt out of receiving marketing communications from us.

If you do not wish to continue to receive marketing from us, click on the ‘Unsubscribe’ link in any email communications or log into your account to change your preferences.